FAIR Wizard is a complete solution that arises from open-source tool Data Stewardship Wizard. FAIR Wizard offers additional features that organization needs to operate such a software like:
You can read A Complete Comparison of DSW and FAIR Wizard.
Yes, we maintain a changelog page where you can view our new features and fixed bugs.
Yes, we are open to any suggestions. Send us an email to email@example.com and we will discuss it!
We release new versions monthly. Prior to deploying a new release to production, we first deploy it on a preview instance, which is provided alongside your production instance. This allows you to test new features, modify your knowledge model or document template as necessary, and get ready for the new version. For specific release dates, please refer to our changelog page.
Yes, we provide a preview instance for every production instance. This allows you to test new features, modify your knowledge model or document template as necessary, and get ready for the new version.
Yes, we will send you an email notification 3 days before and right after a new version is deployed to your production and preview instance.
Usually, there are no downtime or service interruptions during maintenance. However, in some cases, we may need to take the service offline for a short period of time. In such cases, we will notify you in advance. According to your plan, we guarantee 95% or 97% service availability.
Our main servers are located in the European Union (Franfurt, Germany). However, if your data needs to be stored in a different region, we can deploy a dedicated instance for you in one of the following regions*: